Privacy Policy

Effective Date: 2025-09-15

myresearchcloud.ca (“we,” “our,” or “us”) is a service of Computing for Humanity, a registered Canadian charity. We are committed to protecting the privacy of individuals who use our website, cloud services, and related resources. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Scope

This Policy applies to personal information we collect from:

  • Visitors to our website (myresearchcloud.ca)

  • Applicants and users of our free and paid cloud services

  • Donors, partners, and collaborators

This Policy does not apply to aggregated or anonymized data that cannot be used to identify an individual.

2. Information We Collect

We may collect the following information when you interact with us:

  • Contact information: name, email address, institution/organization, role

  • Application details: project descriptions, requested compute resources, eligibility information

  • Technical information: IP address, browser type, usage logs (for security and service performance)

  • Payment details: if you subscribe to paid tiers, limited billing information (processed securely by third-party providers)

We limit the collection of personal information to what is necessary to provide and improve our services.

3. How We Use Information

We use personal information to:

  • Process and evaluate service applications

  • Provide and manage cloud resources

  • Communicate with you about your account, service updates, or support requests

  • Improve our services through aggregated usage data

  • Comply with legal and regulatory requirements

We do not sell or rent personal information to third parties.

4. Disclosure of Information

We may share information only in the following cases:

  • Service providers: trusted third parties that help us operate our services (e.g., hosting providers, payment processors)

  • Legal obligations: if required by law, court order, or regulatory authority

  • Security: when necessary to protect the rights, safety, or security of our users, systems, or the public

5. Data Storage and Location

  • All compute and storage resources are physically located in Canada.

  • Personal information is stored on secure systems with technical and administrative safeguards.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access your personal information

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent to the collection, use, or disclosure of your information (subject to legal or contractual restrictions)
    To exercise these rights, please contact us at:
    info@computingforhumanity.com
    https://computingforhumanity.com

If you are not satisfied with our response, you may also contact:

  • Office of the Privacy Commissioner of Canada

  • Information and Privacy Commissioner of Ontario.